You probably have a few questions before getting started—that’s completely normal.

Below you’ll find answers to the most common questions about how our courses work and what to expect. If anything isn’t clear, feel free to reach out—we’re always happy to help.

Q. WHY TAKE FINE ART COURSES ONLINE?

Online learning gives you the opportunity to study directly with professional artists—without the need to travel or follow a rigid schedule.

For many artists, this makes it easier to stay consistent and keep improving over time.

You can:

  • Learn from your own studio

  • Watch lessons anytime, 24/7

  • Revisit video demonstrations and lessons as often as needed

  • Work at your own pace

At its core, these courses are designed to help you better understand design, value, color and form—whether you work in drawing, painting, or sculpture.

Q. ARE THESE COURSES LIVE OR PRE-RECORDED?

All lessons are pre-recorded, so you can watch them anytime. This flexibility is one of the biggest advantages over in-person workshops—you don’t miss anything, and you can learn on your own schedule.

This gives you the freedom to:

  • Pause and take notes

  • Rewatch important sections

  • Learn at your own pace

Mentoring happens alongside the lessons through feedback within our private community.

From time to time, instructors may also host occasional live check-ins inside the community—but the core of the course is designed for flexible, on-demand learning.

Q. HOW DO THE COURSES WORK?
(MENTORING MEMBERHIP)

Once you join, you’ll have full access to your course content and community.

We recommend starting with the first module and working your way through step by step—but you’re free to move at your own pace.

With mentoring, you can:

  • Submit your work for feedback

  • Ask questions inside the private community

  • Learn not only from your own critiques, but from others

Your membership remains active as long as your subscription is active. You can pause or cancel anytime before your next billing cycle.

Q. HOW DOES SELF-STUDY WORK?

Self-study courses are designed for artists who prefer to work independently without instructor feedback.

With self-study, you get:

  • Full access to all course materials

  • The ability to learn at your own pace

  • The option to revisit lessons as often as needed

These courses are a one-time purchase and are yours to access based on the terms provided at checkout.

Q. HOW DO I ASK A QUESTION?

If you're enrolled in a mentoring course, you can ask questions anytime inside the private community.

Instructors regularly review submissions and provide feedback, though response times may vary depending on volume and time zones.

If you are enrolled in a self-study course, instructor interaction is not included.

Q. WHAT LEVEL SHOULD I BE AT BEFORE JOINING?

These courses are best suited for artists who already have some experience and a basic understanding of:

  • Design ( Form for Sculptors)

  • Value

  • Color

If you’ve been creating and are looking to refine your skills and deepen your understanding, you’ll get the most out of these courses.

Q. WILL I ACTUALLY IMPROVE?

Yes—if you stay consistent and apply what you’re learning.

Many artists struggle not because they lack effort, but because they don’t have clear direction or feedback. That’s where these courses make a difference.

With structured lessons and (in mentoring) personalized feedback, you’ll begin to see:

  • Stronger design and composition, and form (essential for both painters and sculptors)

  • Better control of value and color

  • More confidence in your decisions

Progress comes from doing the work—but you won’t be guessing your way through it.

Q. WHAT LEVEL OF COMPUTER SKILLS DO I NEED?

A basic level of comfort with technology is all you need.

If you can:

  • Browse the internet

  • Log in with a username and password

  • Play a video

  • Upload a photo

—you’ll be able to use the platform without any issues

Q. DO I NEED A FAST INTERNET CONNECTION?

A stable internet connection will make your experience much smoother.

For best performance:

  • Minimum recommended speed: 20 Mbps download

  • Faster speeds improve video playback

  • Slower speeds may result in buffering

You can test your speed here: speedtest.net, comparitech.com or allconnect.com.

Q. CAN I WATCH ON MY DEVICE?

Yes. Courses can be viewed on:

  • Desktop computers

  • Laptops

  • Tablets

  • Smartphones

We support Mac, iOS, Windows, and Android devices.

For the best experience, we recommend keeping your operating system and browser up to date.

Q. TECHNICAL REQUIREMENTS & SYSTEM SUPPORT

To ensure everything runs smoothly, we recommend keeping your device and browser up to date.

We support:

  • Mac OS & iOS

  • Windows

  • Android

Please note:

  • We support up to three versions back from the latest operating system

  • Using outdated systems may result in performance issues

Helpful resources:

Check your browser: click here.

Upgrade your browser: click here.

Mac OS version: click here

iOS version: click here

Windows version: click here

Android version: click here

Q. CAN I CANCEL MY MEMBERSHIP?

Yes—you can cancel your membership anytime.

Your access will continue until the end of your current billing period, and you won’t be charged again.

If you’re unsure, we recommend pausing instead:

  • Keep your current pricing

  • Return anytime without waiting for enrollment to reopen

    If you'd like help pausing your membership, feel free to contact us—we’re happy to take care of that for you.

Q. ARE THESE COURSES ACCREDITED?

No, these courses are not accredited.

However, they are taught by professional, working artists with decades of experience.

Some students use these courses as part of their personal development or continuing education.

In certain cases, workplaces may allow reimbursement for continuing education. If needed, we’re happy to provide documentation or a certificate of completion to support your request.

Q. DO YOU OFFER PAYMENT PLANS?

Yes. We offer both monthly and annual membership options for our mentoring courses.

You can choose the option that works best for you during checkout.

Annual plans typically offer better value compared to monthly.

Q. WHAT HAPPENS AFTER I PURCHASE A VIDEO DOWNLOAD?

Once your purchase is complete, you’ll receive an email receipt with a link to access your videos. You can download them to your computer or stream them instantly.

You can:

  • Start learning right away

  • Watch anytime at your own pace

  • Revisit the videos as often as you like

These videos are yours to keep.

If you don’t see your receipt, please check your spam folder. If you still can’t find it, please get in touch with us. We are happy to help.

We’re here to make sure you have a great experience.

We offer refunds on video purchases within 7 days of the purchase date. After that, refunds are no longer available.