Q. WHY TAKE FINE ART COURSES ONLINE?

All of the instructors are renowned artists and are passionate about teaching. All of the course material from the filming to editing has been put together by fine artists who want you to excel in your art journey. These courses have been designed for artists at every skill level and in every medium: oil, acrylic, pastel, and watercolor.

There are many advantages:

  • Learn and engage from the privacy & comfort of your studio

  • No travel required

  • Watch course lessons 24/7, whenever it fits into your schedule

  • Fully optimized for your mobile devices so that learning on the go is easy and convenient


Q. ARE THESE COURSES LIVE?

No. Since we have students from all over the world, it makes it impossible to schedule live courses. These courses have instructor "exclusive" pre-recorded video lessons that you can watch anytime and anywhere as long as you have high-speed Internet connection on a desktop, laptop, tablet or smartphone.

You can watch the videos in parts if you can't watch the entire video all at once. You can forward and rewind the video lessons from your instructor as often as you wish during your enrollment in the course. This is an added bonus, because everyone knows that there is no rewinding instructors information when taking a physical workshop. We made it easy for anyone in the world to learn from the very best.


Q. HOW DO THE COURSES WORK?

Once you enroll you will have full access to all the course content at once.  We recommend starting with the first module and working your way through each one in order.  When your enrollment period is over your access to all course content will end, and your seat will be cleared for the next course participants. 

Please note* Our courses require that you have proficiency in English so you can fully immerse yourself in the experience.


Q. HOW DO I ASK A QUESTION?

Raise your hand! Just kidding.

You can ask a question anytime during your enrollment in a course. Note* There is no contact with your instructor in self-study. Your instructor will be as interactive as they can, so ask away. Remember, instructors receive a lot of questions so be patient if they don't respond right away especially when it comes to communicating over different time zones.


Q. HOW DOES SELF-STUDY WORK?

The entire course will be available to you for 365 days. You can start putting brush to canvas as soon as you sign up. 

There're hours of high definition course instructional videos with suggested assignments to enjoy! Each course has been designed for artists at every level and in every medium.

Self-Study allows you to work at your own pace and on your time schedule. You can watch, stop and rewind the course instructional videos and assignments as many times as you want for a one full year!

The course is available whenever & wherever you are as long as you have high-speed Internet connection. Playable on a desktop, laptop, tablet or smartphone.

In addition to the above, our courses require that you have proficiency in English so you can fully immerse yourself in the experience.


Q. WHAT LEVEL OF COMPUTER KNOWLEDGE DO I NEED FOR THESE COURSES?

A basic level of computer understanding is needed. Our technology is simple and very easy to use! If you can browse the Internet, type in a password, play a video, upload a photo then you can easily attend our courses. 


Q. DO I NEED A FAST INTERNET CONNECTION?

Yes – it will help alleviate frustration.  All Tucson Art Academy Online courses stream in HD. A minimum download speed of 5.0 Mbps is recommended to stream video lessons and attend these courses without any interruptions.

You may check with your Internet provider (ISP) or click to visit either speedtest.net or comparitech.com to test your download speed before enrolling in a course or purchasing an instructional videos series.  If your system downloads at less than 5.0 Mbps you will experience slow video streaming and playback issues. These issues will make watching our Online course content & instructional videos unenjoyable. We’d like to help you avoid these issues.

For our international and frequent traveling students we recommend browsing this guide ranking the world’s fastest (& slowest) Internet speeds or checking this handy link for Internet speeds across the world to see if you will have good connection.

Lastly, if you can watch this video without interruption then your Internet is most likely fast enough for our courses.


Q. DO THESE COURSES NEED TO BE VIEWED ON A DESKTOP ONLY? 

No. As long as you have a high-speed Internet connection our courses can be viewed on a desktop, laptop, or mobile device.

We support Mac OS & iOS plus Windows & Android operating systems. Please note - we only back support three versions from the latest release on any of these devices.

As a rule, you should always stay current and have the latest version of the operating system and browser you are using installed to minimize any difficulties and alleviate frustration while enrolled.

Check your browser version, click here.

Upgrade your browser version, click here.

Which Mac OS am I running? click here

Which Mac iOS am I running? click here

Which Windows am I running? click here

Which Android am I running? click here

Help with operating system versions, click here


Q. CAN I GET A REFUND IF I CAN'T COMPLETE THE COURSE?

No refunds are available, but we offer credit to restart the course when you have time. 


Q. ARE THESE COURSES CREDITED?

No, they are not accredited, but the instructors that teach our online Academy courses are some of America's finest artists.

Based on the credentials of our instructors your workplace may allow you to take our online courses as part of a continuing education program. If needed, we will work with you on getting reimbursed for your course fees and supply you with a certificate of completion.


Q. WILL YOU HAVE FINANCIAL SUPPORT?

No financial support is available at this time. We apologize for any inconvenience.


Q. WHAT HAPPENS AFTER I PURCHASE A INSTRUCTIONAL VIDEO DOWNLOAD?

Once the order has been processed, you will receive an email receipt. You will see a link to download the videos to your computer or stream them instantly in your receipt.

You may even start a library to log in anytime and watch your videos. Start learning right away, manage & work at your own pace, and improve on your schedule. These are yours to keep forever.

If you have not received an email receipt, please check your email server's Spam folders. If you can't locate it, please contact us. We are happy to help.

We want to make sure you're happy with your purchase! However, we're only able to offer refunds for video series within 7 days of the purchase date. After that, we won't be able to process a refund. Thanks for understanding!